Caring for those who cared for US!
We have good people taking care of good people. Our Mission Statement is “Caring for those who cared for us”, and I really like that. It speaks volumes. I take it very seriously. Chimney Rock Villa was established to help care for the residents of Bayard. We’ve expanded the boundaries and feel our facility is for those who entrust their loved ones to our care. We will try to personalize our care to meet or exceed those expectations and to follow the primary care provider’s orders.
I really see the building as something we continuously try to improve. The building identifies as a process of the departments: nursing, dietary, housekeeping, laundry, maintenance, etc. That process is called Continuous Quality Improvement. You all have a voice in that process, either through the resident council or when you have a grievance. These are brought up at the department manager stand up and the attempts to resolve the issues are completed in a timely manner.
Thank you for the opportunity to be your Nursing Home Administrator,